Terms of Service

1. Who and what

These terms are an agreement between you and Peculiar Systems, an independent software studio (contact: contact@peculiar.systems), covering the products and services offered on this site and its product subdomains. By subscribing, ordering, or using a product you accept these terms. Some of our products are built for businesses, others for individuals; if you're buying on behalf of a business, you confirm you're authorized to act for it.

Our registered postal address:

2. Data feeds — what you're buying

• Our data-feed products are compilations of public government records (such as company and food-business registrations), cleaned, filtered and delivered on a schedule. We add filtering and delivery; we do not create the underlying records.
• The data is provided "as is" and "as available." Public registries contain errors, delays and omissions that are outside our control, and we make no warranty of accuracy, completeness, or fitness for a particular purpose. A record in a feed is not legal, financial, or professional advice.
• Delivery schedules (daily, weekly) are targets we work hard to hit, not guarantees; upstream registries occasionally pause or change their publication.

3. What you may and may not do with a feed

• Your subscription is for your business's own use. You may load the data into your CRM and tools and use it to win customers.
• You may not resell, redistribute, sublicense or publish the feed or substantial parts of it, or use it to build a competing data product.
• How you contact the businesses in a feed is your responsibility. You agree to comply with the marketing and privacy laws that apply to you (e.g. CAN-SPAM, TCPA, PECR/GDPR, CASL). We sell the data; we don't authorize any particular use of it.

4. Done-for-you services and programmatic services

Done-for-you work is scoped by your brief and our written quote. Turnaround times (e.g. 48 hours) run from the moment we have everything the brief needs. Revision rounds included in the price are stated on each product's page. Deliverables become yours on payment; our working files remain ours.

Where a deliverable identifies third-party companies (for example, contract manufacturers in a BatchMatch shortlist), those companies are independent businesses: we verify the stated facts at the time of research, but we are not a party to, and make no warranty about, any agreement you enter with them.

Compliance-review deliverables (for example, DryRun document pre-audits or automated accessibility pre-checks) are informational work product prepared from the materials you provide or your public website, against the regulations as published at the time of review. They are not legal advice, we are not affiliated with any government agency, and no report guarantees the outcome of a government audit, inspection, or enforcement action.

Programmatic services (for example our e-invoice processing API) are provided as-is on a metered, prepaid-credit basis. You may integrate them into your own products and pass the resulting output on to your customers, but you may not resell access to the service itself or share API keys. Documents you send are processed in memory for the duration of the request and are not retained after the response is returned. The output — structured data, validation reports, renderings, exports — is informational work product, not tax, legal or accounting advice, and we are not affiliated with any standards body or tax authority.

5. Subscriptions, price and cancellation

• Subscriptions bill in advance per period and cancel anytime — cancellation stops future billing and your access runs to the end of the paid period.
• Prices may change with at least 30 days' notice. Where we've promised a founding price ("locked for good"), that promise is honored for as long as your subscription remains continuously active.
• Refunds are governed by our Refund Policy.

6. Liability

To the maximum extent permitted by law: we are not liable for indirect or consequential damages, lost profits, or lost business, and our total liability for any claim is capped at the amount you paid us in the three months before the claim arose. Nothing in these terms excludes liability that cannot be excluded by law.

7. Termination

We may suspend or end service for breach of section 3, non-payment, or abuse. You may leave at any time; section 5 describes what happens to billing.

8. Governing law & changes

These terms are governed by the laws of the jurisdiction in which Peculiar Systems is registered. If we change these terms materially, the effective date above changes and active subscribers get a note; continued use after that is acceptance.